These general terms and conditions (the “General Terms and Conditions”) apply to all deliveries and services by Fuzz Consulting, with its registered office at Pastoriestraat 5, 3360 Korbeek-Lo, Belgium, with company number BE0782429615; unless explicitly stated otherwise in a written agreement. Fuzz Consulting can be contacted via email at wuoaleuven@gmail.com. By signing an agreement, order form, or online order, the client (also referred to as ‘the customer’) declares that they are aware of these delivery terms. The client explicitly acknowledges that the provisions of the sales and delivery conditions of Fuzz Consulting take precedence over the corresponding provisions of the client. Deviations from the general delivery conditions are only possible if they are explicitly included in an agreement between the client and Fuzz Consulting.

 
  • Client/Customer: the natural or legal person with whom Fuzz Consulting enters into an agreement for the provision of services or goods.
  • Cooling-off Period: the period during which the consumer can exercise their right of withdrawal.
  • Consumer: a natural person who is not acting for purposes related to their trade, business, craft, or professional activity.
  • Right of Withdrawal: the consumer’s option to withdraw from the distance agreement within the cooling-off period.
  • Model Withdrawal Form: the European model withdrawal form included in Appendix 1 of these terms and conditions. Appendix 1 does not need to be provided if the consumer has no right of withdrawal regarding their order.

Accordion Co

  • In order to fulfill its agreements, Fuzz Consulting, as the data controller, collects personal data from the client. These personal data may also be used by Fuzz Consulting for direct marketing purposes. This allows Fuzz Consulting to inform the client about its activities on a regular basis.
  • If the client does not wish for their data to be used for this purpose, they can object to this free of charge and inform us via our contact form or by emailing wuoaleuven@gmail.com.
  • The client can consult, correct, or modify their personal data by sending a dated, signed letter with proof of identity (which means that the client must include a copy of their identity card with the request) to wuoaleuven@gmail.com. Under no circumstances will these personal data be shared with third parties, unless explicitly necessary for the registration of products via third parties.
  • Fuzz Consulting reserves the right to amend this privacy policy at any time in accordance with the law of May 25, 2018, concerning the protection of personal privacy.
  • For more information regarding your privacy, you can review our privacy statement and cookie policy
  • This agreement entered into with Fuzz Consulting is governed by Belgian law. Any dispute related to this agreement will be exclusively handled by the courts of the Leuven district.
  • If one or more articles of these terms and conditions are declared invalid by a judicial decision, the remaining provisions of these general terms and conditions will remain fully in force, and Fuzz Consulting and the client will consult each other to establish new provisions to replace the null or voided provisions.
  • The sale of goods or services by Fuzz Consulting to the client is considered a one-time commitment and, therefore, does not have a specific duration unless otherwise agreed upon (e.g., in the case of a subscription).
  • After order confirmation, the order can no longer be canceled under any circumstances.
  • Fuzz Consulting reserves the right to terminate the agreement(s) immediately without prior notice or judicial intervention if the client does not adhere to, improperly adheres to, or incompletely adheres to the agreement(s) made with Fuzz Consulting, including the associated delivery terms.
  • Fuzz Consulting also reserves the right to terminate the agreement(s) immediately without prior notice or judicial intervention if the client fails to make payment within the stipulated payment term.
  • Subscriptions have an indefinite duration and continue until the client cancels them. Cancellation must be done via the account page and at least 15 days before the next package is scheduled.
  • Paid or deducted amounts for a subscription will not be refunded under any circumstances. A subscription can be canceled at any time, after which no further amounts will be deducted. However, already paid packages will still be shipped.
  • The prices communicated by Fuzz Consulting on the website and through other channels are always indicative and are valid for only 14 calendar days.
  • All prices are in Euros and include VAT unless otherwise indicated and are payable as stated on the invoice.
  • All prices provided by Fuzz Consulting on the website are subject to possible errors in entering these prices on the website. Fuzz Consulting cannot be obligated to deliver at these rates in the case of an incorrect price display on the website.
  • Each promotion applies per customer, and promotions cannot be combined. In the case of abuse by the client of promotions, such as deliberately creating multiple accounts, Fuzz Consulting may decide not to apply the promotions.
  • The delivery times provided by Fuzz Consulting are indicative and not binding, unless explicitly agreed otherwise.
  • The delivery of the respective product or service will occur as soon as the minimum amount of total quantity necessary to process the product has been reached. Delivery times are always expressed in business days, which are defined as Monday through Friday, excluding holidays.
  • Delay in delivery can in no case justify the cancellation of an order or a claim for damages.
  • If the package is returned to Fuzz Consulting by the carrier for any reason, the customer will not be refunded the shipping costs already paid. If the customer chooses to receive the package again, they will need to pay the shipping costs again before the package is resent. The customer can also opt to have the amount of the products refunded, minus the shipping costs.
  • Any complaint regarding delivery or performance, of any kind, must be communicated by the client to Fuzz Consulting within 7 business days from the delivery of the goods or the start date of the service provision, and this must be done by registered letter.
  • Any complaints regarding delivery or performance cannot be used as a reason to suspend or delay the payment of invoices.
  • The lack of written protest of an invoice within 7 business days from receipt implies the irrevocable acceptance of the invoice and the amounts, products, and services listed therein.
  • Invoices must be paid according to the indicated payment terms.
  • All costs resulting from enforcing payment through legal channels, including attorney fees, will be borne by the client.
  • Images used on the website are purely indicative and may differ from the product delivered to the customer. The customer can in no case cancel the order, return the product, or demand a refund if the image does not match reality.
  • When canceling an order, an administrative fee of 5% will be charged. This amount will be deducted from the refund of the order amount.

Fuzz Consulting may at any time, without prior notice of default and without prior judicial intervention, dissolve the contract with immediate effect if the client fails to pay the relevant invoice more than 45 days after the invoice date, where the credit date is considered the payment date, unless the client has legitimately contested the invoice in accordance with Article 4.

  • Under no circumstances shall Fuzz Consulting be liable for indirect or consequential damages such as commercial or financial losses, loss of data, reputational damage, loss of income, damage to third parties, loss of customers, or losses resulting from legal actions taken by third parties against the client, etc.
  • Fuzz Consulting cannot be held liable in any way for damages arising from failures or changes in telecommunications and/or data transport systems of third parties.
  • Fuzz Consulting can only be held liable to the client for actual and proven damages directly resulting from the obligations included in the agreements made with Fuzz Consulting.
  • In no event shall Fuzz Consulting be held liable for any damage to a delivery caused by transport, careless unpacking, mishandling of the package, or any other action that causes damage to the package. While we take all possible measures to ensure safe packaging, we cannot be responsible for the actions of third parties.
  • During a cooling-off period of 30 days, a consumer can cancel the purchase of a product without giving any reason. Fuzz Consulting may request the reason for the withdrawal, but the consumer is under no obligation to provide their reason(s).
  • The cooling-off period starts on the day the consumer receives the goods. If the delivery consists of multiple shipments or parts, the period begins on the day the consumer receives the last shipment.
  • The consumer commits to handling the product and packaging with care during the cooling-off period. The product should only be unpacked and used to the extent necessary to determine the nature, characteristics, and functioning of the product. The consumer may only handle and inspect a product as they would be allowed to do in a regular store.
  • If damage or depreciation occurs due to careless handling of the product, the consumer may be held liable for the depreciation of the product, and these costs may be charged to the consumer.
  • Once Fuzz Consulting receives a notice of withdrawal electronically from the consumer, Fuzz Consulting will send an acknowledgment of receipt after receiving the notification.
  • Fuzz Consulting will not reimburse the return shipping costs or any additional packaging costs incurred by the consumer. The shipping costs for the returned product will be charged to the consumer.
  • The following products and services are excluded from the right of withdrawal:
    • A product specifically requested by the consumer that is not pre-manufactured and is made based on individual choices and decisions of the consumer.
    • Products with a very limited shelf life or that spoil quickly.
    • Products that are sealed and which, for reasons of health protection or hygiene, are not suitable for return once the seal has been broken after delivery.
 

If and to the extent that proper execution of the agreement requires it, Fuzz Consulting has the right to have certain tasks performed by third parties. For example, Fuzz Consulting collaborates with organizations such as Bpost, PostNL, Mailchimp, WordPress, Trustpilot, Mollie, Trusted Shops, etc. All of these organizations are based within the European Economic Area (EEA) and meet at least the requirements set forth in the Fuzz Consulting Data Processing Agreement.

  • Fuzz Consulting accepts no liability if it is unable to fulfill its obligations due to force majeure.
  • In the event that the force majeure is temporary, Fuzz Consulting will attempt to fulfill all obligations as soon as it is reasonably possible to do so.
  • If mutual consultation between the client and Fuzz Consulting concludes that fulfillment is no longer possible, the agreement will be revised or dissolved by mutual agreement. Any services already provided by Fuzz Consulting up to the moment of force majeure will still be invoiced.

These general terms and conditions (the “General Terms and Conditions”) apply to all deliveries and services by Fuzz Consulting, with its registered office at Pastoriestraat 5, 3360 Korbeek-Lo, Belgium, with company number BE0782429615; unless explicitly stated otherwise in a written agreement. Fuzz Consulting can be contacted via email at wuoaleuven@gmail.com. By signing an agreement, order form, or online order, the client (also referred to as ‘the customer’) declares that they are aware of these delivery terms. The client explicitly acknowledges that the provisions of the sales and delivery conditions of Fuzz Consulting take precedence over the corresponding provisions of the client. Deviations from the general delivery conditions are only possible if they are explicitly included in an agreement between the client and Fuzz Consulting.

 
  • Client/Customer: the natural or legal person with whom Fuzz Consulting enters into an agreement for the provision of services or goods.
  • Cooling-off Period: the period during which the consumer can exercise their right of withdrawal.
  • Consumer: a natural person who is not acting for purposes related to their trade, business, craft, or professional activity.
  • Right of Withdrawal: the consumer’s option to withdraw from the distance agreement within the cooling-off period.
  • Model Withdrawal Form: the European model withdrawal form included in Appendix 1 of these terms and conditions. Appendix 1 does not need to be provided if the consumer has no right of withdrawal regarding their order.

Accordion Co

  • In order to fulfill its agreements, Fuzz Consulting, as the data controller, collects personal data from the client. These personal data may also be used by Fuzz Consulting for direct marketing purposes. This allows Fuzz Consulting to inform the client about its activities on a regular basis.
  • If the client does not wish for their data to be used for this purpose, they can object to this free of charge and inform us via our contact form or by emailing wuoaleuven@gmail.com.
  • The client can consult, correct, or modify their personal data by sending a dated, signed letter with proof of identity (which means that the client must include a copy of their identity card with the request) to wuoaleuven@gmail.com. Under no circumstances will these personal data be shared with third parties, unless explicitly necessary for the registration of products via third parties.
  • Fuzz Consulting reserves the right to amend this privacy policy at any time in accordance with the law of May 25, 2018, concerning the protection of personal privacy.
  • For more information regarding your privacy, you can review our privacy statement and cookie policy
  • This agreement entered into with Fuzz Consulting is governed by Belgian law. Any dispute related to this agreement will be exclusively handled by the courts of the Leuven district.
  • If one or more articles of these terms and conditions are declared invalid by a judicial decision, the remaining provisions of these general terms and conditions will remain fully in force, and Fuzz Consulting and the client will consult each other to establish new provisions to replace the null or voided provisions.
  • The sale of goods or services by Fuzz Consulting to the client is considered a one-time commitment and, therefore, does not have a specific duration unless otherwise agreed upon (e.g., in the case of a subscription).
  • After order confirmation, the order can no longer be canceled under any circumstances.
  • Fuzz Consulting reserves the right to terminate the agreement(s) immediately without prior notice or judicial intervention if the client does not adhere to, improperly adheres to, or incompletely adheres to the agreement(s) made with Fuzz Consulting, including the associated delivery terms.
  • Fuzz Consulting also reserves the right to terminate the agreement(s) immediately without prior notice or judicial intervention if the client fails to make payment within the stipulated payment term.
  • Subscriptions have an indefinite duration and continue until the client cancels them. Cancellation must be done via the account page and at least 15 days before the next package is scheduled.
  • Paid or deducted amounts for a subscription will not be refunded under any circumstances. A subscription can be canceled at any time, after which no further amounts will be deducted. However, already paid packages will still be shipped.
  • The prices communicated by Fuzz Consulting on the website and through other channels are always indicative and are valid for only 14 calendar days.
  • All prices are in Euros and include VAT unless otherwise indicated and are payable as stated on the invoice.
  • All prices provided by Fuzz Consulting on the website are subject to possible errors in entering these prices on the website. Fuzz Consulting cannot be obligated to deliver at these rates in the case of an incorrect price display on the website.
  • Each promotion applies per customer, and promotions cannot be combined. In the case of abuse by the client of promotions, such as deliberately creating multiple accounts, Fuzz Consulting may decide not to apply the promotions.
  • The delivery times provided by Fuzz Consulting are indicative and not binding, unless explicitly agreed otherwise.
  • The delivery of the respective product or service will occur as soon as the minimum amount of total quantity necessary to process the product has been reached. Delivery times are always expressed in business days, which are defined as Monday through Friday, excluding holidays.
  • Delay in delivery can in no case justify the cancellation of an order or a claim for damages.
  • If the package is returned to Fuzz Consulting by the carrier for any reason, the customer will not be refunded the shipping costs already paid. If the customer chooses to receive the package again, they will need to pay the shipping costs again before the package is resent. The customer can also opt to have the amount of the products refunded, minus the shipping costs.
  • Any complaint regarding delivery or performance, of any kind, must be communicated by the client to Fuzz Consulting within 7 business days from the delivery of the goods or the start date of the service provision, and this must be done by registered letter.
  • Any complaints regarding delivery or performance cannot be used as a reason to suspend or delay the payment of invoices.
  • The lack of written protest of an invoice within 7 business days from receipt implies the irrevocable acceptance of the invoice and the amounts, products, and services listed therein.
  • Invoices must be paid according to the indicated payment terms.
  • All costs resulting from enforcing payment through legal channels, including attorney fees, will be borne by the client.
  • Images used on the website are purely indicative and may differ from the product delivered to the customer. The customer can in no case cancel the order, return the product, or demand a refund if the image does not match reality.
  • When canceling an order, an administrative fee of 5% will be charged. This amount will be deducted from the refund of the order amount.

Fuzz Consulting may at any time, without prior notice of default and without prior judicial intervention, dissolve the contract with immediate effect if the client fails to pay the relevant invoice more than 45 days after the invoice date, where the credit date is considered the payment date, unless the client has legitimately contested the invoice in accordance with Article 4.

  • Under no circumstances shall Fuzz Consulting be liable for indirect or consequential damages such as commercial or financial losses, loss of data, reputational damage, loss of income, damage to third parties, loss of customers, or losses resulting from legal actions taken by third parties against the client, etc.
  • Fuzz Consulting cannot be held liable in any way for damages arising from failures or changes in telecommunications and/or data transport systems of third parties.
  • Fuzz Consulting can only be held liable to the client for actual and proven damages directly resulting from the obligations included in the agreements made with Fuzz Consulting.
  • In no event shall Fuzz Consulting be held liable for any damage to a delivery caused by transport, careless unpacking, mishandling of the package, or any other action that causes damage to the package. While we take all possible measures to ensure safe packaging, we cannot be responsible for the actions of third parties.
  • During a cooling-off period of 30 days, a consumer can cancel the purchase of a product without giving any reason. Fuzz Consulting may request the reason for the withdrawal, but the consumer is under no obligation to provide their reason(s).
  • The cooling-off period starts on the day the consumer receives the goods. If the delivery consists of multiple shipments or parts, the period begins on the day the consumer receives the last shipment.
  • The consumer commits to handling the product and packaging with care during the cooling-off period. The product should only be unpacked and used to the extent necessary to determine the nature, characteristics, and functioning of the product. The consumer may only handle and inspect a product as they would be allowed to do in a regular store.
  • If damage or depreciation occurs due to careless handling of the product, the consumer may be held liable for the depreciation of the product, and these costs may be charged to the consumer.
  • Once Fuzz Consulting receives a notice of withdrawal electronically from the consumer, Fuzz Consulting will send an acknowledgment of receipt after receiving the notification.
  • Fuzz Consulting will not reimburse the return shipping costs or any additional packaging costs incurred by the consumer. The shipping costs for the returned product will be charged to the consumer.
  • The following products and services are excluded from the right of withdrawal:
    • A product specifically requested by the consumer that is not pre-manufactured and is made based on individual choices and decisions of the consumer.
    • Products with a very limited shelf life or that spoil quickly.
    • Products that are sealed and which, for reasons of health protection or hygiene, are not suitable for return once the seal has been broken after delivery.
 

If and to the extent that proper execution of the agreement requires it, Fuzz Consulting has the right to have certain tasks performed by third parties. For example, Fuzz Consulting collaborates with organizations such as Bpost, PostNL, Mailchimp, WordPress, Trustpilot, Mollie, Trusted Shops, etc. All of these organizations are based within the European Economic Area (EEA) and meet at least the requirements set forth in the Fuzz Consulting Data Processing Agreement.

  • Fuzz Consulting accepts no liability if it is unable to fulfill its obligations due to force majeure.
  • In the event that the force majeure is temporary, Fuzz Consulting will attempt to fulfill all obligations as soon as it is reasonably possible to do so.
  • If mutual consultation between the client and Fuzz Consulting concludes that fulfillment is no longer possible, the agreement will be revised or dissolved by mutual agreement. Any services already provided by Fuzz Consulting up to the moment of force majeure will still be invoiced.

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